Site issues ?

Discussion in 'Admin Talk Support & Feedback' started by Paul M, Jun 16, 2009.

  1. Paul M

    Paul M Dr Pepper Addict

    Joined:
    Jun 16, 2009
    Messages:
    449
    Likes Received:
    136
    Location:
    Nottingham, UK
    Not sure if anyone else is having this - but so far Ive had a few issues with the loading times here (even while I was registering).

    Pages sometimes take 20 seconds or more to load, and a few times ive got a page not found error. Its not all the time, but certainly slow about 50% of the time - are you having some issues atm.

    Its not affecting any other forums I visit so Im pretty sure its not something this end.
     
  2. Nick

    Nick Regular Member

    Joined:
    Jul 27, 2008
    Messages:
    7,444
    Likes Received:
    219
    Wow, 20+ seconds? That certainly is odd.

    I haven't experienced a single issue since we moved servers, and that was over a week ago. The only thing we have confirmed is that there is a lag in image loading, because we moved from .com to .net when we moved servers, and the .com images are still being called, but there is lag because they are redirected to the .net images. That's the only issue, but it only causes a second or two of lag - not twenty.

    I have no clue what this could be, or where to start looking to diagnose this issue.
     
  3. Chris

    Chris Regular Member

    Joined:
    Dec 27, 2007
    Messages:
    5,422
    Likes Received:
    86
    Thank you for bringing this to our attention, Paul - I personally haven't experienced any "slow" loading speed(s), but I'll certainly look into it. There have been a few minor server-related issues today, which could indeed be causing this lag on your end.

    I'll get back to you. :)
     
  4. Tom

    Tom Regular Member

    Joined:
    May 27, 2009
    Messages:
    153
    Likes Received:
    18
    Location:
    New York
    No speed issues on this end, are you sure it's not your network, Paul?
     
  5. Paul M

    Paul M Dr Pepper Addict

    Joined:
    Jun 16, 2009
    Messages:
    449
    Likes Received:
    136
    Location:
    Nottingham, UK
    Just to be clear, its not always 20 seconds, thats been the worst cases.

    I had to post this thread twice as I got a server not found error the first time, fortunately I was able to just hit "back" and re-submit.

    Ive also had a couple of quick reply failures - typed a reply, hit reply, and got an error saying my message was too small (becuase it appeared to be blank .....)
     
  6. Chris

    Chris Regular Member

    Joined:
    Dec 27, 2007
    Messages:
    5,422
    Likes Received:
    86
    Very odd, Paul - I have been unable to recreate the problems in which you have been experiencing. You say that this all began upon the registration process?
     
  7. Paul M

    Paul M Dr Pepper Addict

    Joined:
    Jun 16, 2009
    Messages:
    449
    Likes Received:
    136
    Location:
    Nottingham, UK
    Its not my local network, as Im not having an issue with any other forum I visit. Cant speak for remote networks of course, I dont know where this server is located (other than in the US).

    I have a ping running to the site atm, and the values are quite high, over 100ms, but thats not too bad for a US based server from here.
     
  8. kev

    kev Regular Member

    Joined:
    Mar 9, 2009
    Messages:
    1,224
    Likes Received:
    61
    I am not experiencing any slow load times. At the very most, maybe 3 seconds,
     
  9. Abomination

    Abomination Zealot

    Joined:
    Jun 1, 2009
    Messages:
    1,514
    Likes Received:
    102
  10. Rizzo

    Rizzo Regular Member

    Joined:
    Jun 15, 2009
    Messages:
    184
    Likes Received:
    1
    I've not had any issues here at all.
     
  11. Chris

    Chris Regular Member

    Joined:
    Dec 27, 2007
    Messages:
    5,422
    Likes Received:
    86
    This is indeed a bit strange - I'll be in contact with our server provider, just to be sure. Technically, everything appears to be in perfect working order.
     
  12. Nick

    Nick Regular Member

    Joined:
    Jul 27, 2008
    Messages:
    7,444
    Likes Received:
    219
    We do have that installed; I just disabled it in case Paul was somehow being affected by it. That would be ironic and hilarious if it was the problem. :lol:
     
  13. Abomination

    Abomination Zealot

    Joined:
    Jun 1, 2009
    Messages:
    1,514
    Likes Received:
    102
  14. Peggy

    Peggy Regular Member

    Joined:
    May 18, 2009
    Messages:
    1,641
    Likes Received:
    58
    I've experienced a few slow load issues today as well, and twice a "page not found".
    It seems to be ok now.
     
  15. Chris

    Chris Regular Member

    Joined:
    Dec 27, 2007
    Messages:
    5,422
    Likes Received:
    86
    A few software updates have just recently been made. Please let me know if you experience any further issues regarding the loading speeds.

    :)
     
  16. Boss

    Boss Resident Silly Man

    Joined:
    May 23, 2009
    Messages:
    941
    Likes Received:
    23
    Location:
    California
    First Name:
    Alex
    I also experienced some lag today on here too, which turned me off from using the site this morning/afternoon. :(
     
  17. Nick

    Nick Regular Member

    Joined:
    Jul 27, 2008
    Messages:
    7,444
    Likes Received:
    219
    Are you still experiencing it? In the future, please let us know as soon as you begin experiencing issues, otherwise we have no clue it's going on. ;)
     
  18. ArnyVee

    ArnyVee Regular Member

    Joined:
    May 25, 2009
    Messages:
    1,264
    Likes Received:
    39
    I didn't experience any issues yesterday or this morning with this site. Although, I did have some slow downs reported on WaltDisneyBoards since adding the Facebook style chat. Might want to look into that Nick as a possible issue.
     
  19. Tyler

    Tyler The Badministrator

    Joined:
    Dec 23, 2007
    Messages:
    3,079
    Likes Received:
    63
    Location:
    Long Island, NY
    First Name:
    Tyler
    Arny, good call. That's about when I noticed this myself, too.
     
  20. Chris

    Chris Regular Member

    Joined:
    Dec 27, 2007
    Messages:
    5,422
    Likes Received:
    86
    The load on the server has been a bit higher, but only by a minuscule amount. Regardless, it could indeed be the cause of this sudden "slowness" in loading speed. Thanks for mentioning this, Arny.
     

Share This Page