Do you listen to your members suggestions?

Discussion in 'Member and Staff Management' started by bauss, Jul 16, 2012.

  1. bauss

    bauss Regular Member

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    At my forum I have received suggestions from my members, some of them have been good suggestions, and other suggestions not so good. I listen to their suggestions, but if I don't like the idea then I will just comment saying something like I don't think it's a good idea, but I'll say it more politely then that if possible. Do you listen to your members suggestions?
     
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  2. CM30

    CM30 Regular Member

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    Of course. How's your forum supposed to improve if you ignore people's suggestions for how to improve it?

    I listen to all suggestions and implement a fair amount of them.
     
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  3. benjaminp

    benjaminp Regular Member

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    I open to any user's suggestion and I'll have a think about all of them. If I agree they're a good idea and it will be beneficial, then yes, I'd implement it. If I don't agree, I'll just respond letting them know why I don't think it's a good idea, but still thanking them for the suggestion.
     
  4. bauss

    bauss Regular Member

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    I agree, but there are forum owners that don't take their users suggestions into consideration, they don't even update the forums themselves.
     
  5. CM30

    CM30 Regular Member

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    And most of those forum owners have rather unsuccessful forums because of it. If you don't even update the forums yourself, how do you ever expect for your forum to succeed?
     
  6. Iconic

    Iconic The Original

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    Even updating can fail I would think. I know with a forum that I modded back in 2009, the owners upgrades from vb3 to 4 and they said they lost a lot of members because of the new theme and the layout.

    I always listen to my members after all they are keeping my forum going. If I don't like an idea I will say that I don't think it would work here, but I haven't really come across that yet with my forum.
     
  7. CM30

    CM30 Regular Member

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    True. You can say that there's a lesson to be learnt here:

    Always listen to your members, since its your members that are the reason your forum even has a community.
     
  8. iTuN3R

    iTuN3R Regular Member

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    All the time :) Site is there for them so i usually do whatever they ask for good stuffs .
     
  9. iTuN3R

    iTuN3R Regular Member

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    All the time :) Site is there for them so i usually do whatever they ask for good stuffs .
     
  10. Superboy

    Superboy Most Likely, I'm Insane.

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    My site is very democratic. Even if there are ideas that I THINK would be good and they disagree with, if the site votes in the majority i usually listen to them because it is my responsibility to bring a good user experience.
     
  11. Ksquall1

    Ksquall1 Regular Member

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    I always think that it's wise to listen to the members. If their suggestion is something that could be beneficial to the board and not harmful, then it's worth consideration imo. It makes me feel good whenever I see a forum with a suggestions section because it shows that the staff cares about what the posters think.
     
  12. Jessi

    Jessi Regular Member

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    Of course!

    I won't always implement what they're asking for. I leave it open to discussion, though, and I do consider the suggestions given. Sometimes they're really good and things I wouldn't have thought of myself. Other times, they're just ridiculous, and at the end of the day, it's still my forum and I make the final decision.
     
  13. petertdavis

    petertdavis Old Timer

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    I always listen, and more often than not it's something I couldn't do even if I wanted to due to limitations of the software. I've had some great suggestions too, and some not-so-great as well. lol
     
  14. carntheroos4eva

    carntheroos4eva Regular Member

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    Yes I do listen to their requests. However if it is a whinge about the swearing or anything that is allowed they get thrown out from my forum.
     
  15. webaficionado

    webaficionado Regular Member

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    Yes. I prioritize member and staff suggestions over anything else. I'm always happy to hear (good and constructive) feedback. I then discuss the idea with the staff members and make a decision.

    I guess that makes me a huge fan of democracy.
     

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