Dear vBulletin Forum Community - vBSEO is Suspending Operations

Discussion in 'vBulletin Discussions' started by ILIA-VBSEO, Jul 12, 2013.

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  1. BirdOPrey5

    BirdOPrey5 #Awesome

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    VB tech Support or VBSEO tech support?

    If VB tech Support-

    I'm not going to ask or look up specific tickets here but I would remind whomever emailed you that if they did not receive an automatic email from us with a support ticket number and link then we did not receive their request for whatever reason. The only sure way to request support is to go to the Member's Area and open a support ticket- this bypasses the risk of emails not getting delivered.

    If we did receive the support request it will be dealt with as soon as possible- noting that sales issues wait all weekend because our sales department is open only Monday - Friday. 9AM to 5PM Pacific Time, not 7 days like support.

    Dozens, if not more tickets were answered this past weekend, like every weekend and it is difficult to imagine why 5 legitimate customers would not have got a response within 24 hours if we received their tickets.
     
    BirdOPrey5, Jan 6, 2014
    #721
    AWS likes this.
  2. Terry

    Terry Regular Member

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    Yes i can ...
     
    Terry, Jan 6, 2014
    #722
    pixelek, Big al and Autopilot like this.
  3. Autopilot

    Autopilot Regular Member

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    This has been ongoing for some time. (Years) You just happened to be up to bat this time. Time to request your customers make a change to a more accommodating software provider???
     
    Autopilot, Jan 6, 2014
    #723
    Big al likes this.
  4. Recep Baltas

    Recep Baltas Regular Member

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    vBulletin Tech support answer questions even on weekend. I really don't like the current situation of vBulletin but the support is good.

    Same for Xenforo. They have replied all of my questions.
     
    Recep Baltas, Jan 6, 2014
    #724
    BirdOPrey5 likes this.
  5. Recep Baltas

    Recep Baltas Regular Member

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    BTW, I believe that DBSEO is just a waste of money. It is priced at US $199.95 and this is nearly the same price for Xenforo. I will never buy a SEO plugin anymore! If I had US $199.95, I would either upgrade to VB5 or switch to Xenforo.
     
    Recep Baltas, Jan 7, 2014
    #725
    AWS likes this.
  6. jmurrayhead

    jmurrayhead Regular Member

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    :confused: Why would you do that?
     
    jmurrayhead, Jan 7, 2014
    #726
    Big al and AWS like this.
  7. Recep Baltas

    Recep Baltas Regular Member

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    Recep Baltas, Jan 8, 2014
    #727
  8. jmurrayhead

    jmurrayhead Regular Member

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    jmurrayhead, Jan 8, 2014
    #728
  9. Recep Baltas

    Recep Baltas Regular Member

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    I really don't think about upgrading to VB5 ATM. I will look into Xenforo 1.3 and consider switching as IB has nearly left developement on VB4.
     
    Recep Baltas, Jan 8, 2014
    #729
  10. jmurrayhead

    jmurrayhead Regular Member

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    Are you on vB4 now?
     
    jmurrayhead, Jan 8, 2014
    #730
  11. Recep Baltas

    Recep Baltas Regular Member

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    Recep Baltas, Jan 8, 2014
    #731
  12. we_are_borg

    we_are_borg Regular Member

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    Well you need rules that rewrites the current URL's to Xenforo's. Some where in the vBulletin 4 forum on this website there is a link so you can make rewrite rules from vBSEO/vBulletin to Xenforo.
     
    we_are_borg, Jan 8, 2014
    #732
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  13. jmurrayhead

    jmurrayhead Regular Member

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    Indeed. I was able to successfully use the generated rewrite rules from the link to redirect vBSEO/vBulletin to XenForo.
     
    jmurrayhead, Jan 8, 2014
    #733
  14. we_are_borg

    we_are_borg Regular Member

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    we_are_borg, Jan 8, 2014
    #734
    AWS and jmurrayhead like this.
  15. dandanch

    dandanch Regular Member

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    When I was uninstalling vbseo that tool worked like a charm for me.
     
    dandanch, Jan 8, 2014
    #735
  16. Recep Baltas

    Recep Baltas Regular Member

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    Thank you for the info guys. I will really consider switching.
     
    Recep Baltas, Jan 8, 2014
    #736
  17. dandanch

    dandanch Regular Member

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    I didn't say switch from vbulletin, that's those guys to me you're on the best forum software.
     
    dandanch, Jan 8, 2014
    #737
  18. BamaStangGuy

    BamaStangGuy Administrator

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    To me, it look like a Leprechaun.
     
    BamaStangGuy, Jan 8, 2014
    #738
  19. dandanch

    dandanch Regular Member

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    What are you talking about?
     
    dandanch, Jan 9, 2014
    #739
  20. BamaStangGuy

    BamaStangGuy Administrator

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    Made more sense than what you said. :)
     
    BamaStangGuy, Jan 9, 2014
    #740
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