Don't necessarily choose a host with the fastest ticket response time, but choose one who you feel you communicate well with. Choose a host who understands your specific needs, and who can sit down with you and talk about what your needs are, and how that host can accommodate for those needs.
If you're shopping around for an affordable web hosting plan, knowing what features and necessary services you want and what you should pay for them can help you pick out hidden costs that could launch your cheap hosting plan into an expense you just can't pay for.
