What to do about ghosts?

Discussion in 'Member and Staff Management' started by Liam W, Jun 5, 2013.

  1. Liam W

    Liam W The best of the best ;)

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    What do you do about ghosts users?

    On my forum, there is this one user that regularly comes online but NEVER posts. I'm not sure if their a real person, or a bot. They do use tapatalk though...

    So, what would you do with ghost users that made an account and login but just don't post?

    Liam
     
  2. andyred

    andyred Regular Member

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    They could just be a browser and not a talker, there interested in some content on your site but don't have any comments they feel worth while sharing yet.
    Or he could be a competitor checking out your site, or then again a spammer who is PMing your members.
     
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  3. Liam W

    Liam W The best of the best ;)

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    A long list of possibilities...

    The thing is, everything is available to guests anyway so I don't understand why people sign up if they don't post...
     
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  4. andyred

    andyred Regular Member

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    It's hard to say or try to find out what some people are up to.

    You could always send them a message saying something like

    "Hey I've seen you around, we would like to get to know you so why not join in the chat and introduce yourself in the introduce forum. I would love to hear about your thoughts about "your site niche" and what got you involved in the subject in the first place.
    Hope to hear from you, forum admin."

    May be a bit cheesy but you might get a response ;-)
     
  5. Liam W

    Liam W The best of the best ;)

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    True ;) Or it may make the person think I'm some weirdo :P
     
  6. Cerberus

    Cerberus Admin Talk Staff

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    I do not like cluttered databases. I have always taken the prune approach to users with 0 posts. I give them 3 months and if they do not post in 3 months then they get pruned.
     
  7. Liam W

    Liam W The best of the best ;)

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    That sounds a bit harsh...
     
  8. Cerberus

    Cerberus Admin Talk Staff

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    Yeah, Hitler approach is not always popular one, but I have learned if they want to be there they will
    A)Reregister
    B)Reregister and complain about being deleted
    C)Do not come back

    And in most cases that is fine.. If they come back and complain you can at least talk to them and maybe turn them into an active member.
     
  9. Liam W

    Liam W The best of the best ;)

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    That's probably true, although most people may not like the approach and never come back.

    If I were to do this, I would send a warning email.
     
  10. Cerberus

    Cerberus Admin Talk Staff

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    I have done that before but in most cases people who do not post use fake emails. And they just bounce back.. So dunno.. I just hate cluttered databases LOL
     
  11. andyred

    andyred Regular Member

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    How long have they been registered for? If its a few days the I would leave of for another couples of weeks then and see what happens.

    But if its been a month or so the I would still go with the approach of sending them a message like I said before, or my new updated version:

    You can be like "Oi you weirdo what are you doing just logging on my forums mooching about but not making any posts???"
    Talk or I'm guna boot your ass outa here!!!"

    :D lol...
     
  12. Liam W

    Liam W The best of the best ;)

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    LOL. I just sent a mass email to all zero posters saying I'll be deleting their accounts in 24 hrs unless they make a post. Actually, I sent it just after 7PM BST...

    Someone came on and made a post lol!
     
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  13. andyred

    andyred Regular Member

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    24 hours is a bit short notice, you could of given them a couple of days or a week or something :P

    And even then I would delete the dead accounts in sections, all the oldest ones first a few at a time. Well a few hundred at a time if there are thousands of inactive accounts. (But then I would be worried why there as so many in the first place :P)

    How many dead accounts like that do you reckon you actually have?
     
  14. Liam W

    Liam W The best of the best ;)

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    According to xenForo, 7. I think that's small though, and I also think there is an issue with my promoting system...
     
  15. Big al

    Big al Regular Member

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    [QUOTEThey could just be a browser and not a talker, there interested in some content on your site but don't have any comments they feel worth while sharing yet.
    Or he could be a competitor checking out your site, or then again a spammer who is PMing your members. ][/QUOTE]

    A good post. We have had some spammers and scammers join and immediately start to PM members with their BS.

    I think that some people do not realize that on some sites they can see all the public section without having to become a member, and so sign up thinking they will be able to see more.
     
  16. Liam W

    Liam W The best of the best ;)

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    A good post. We have had some spammers and scammers join and immediately start to PM members with their BS.

    I think that some people do not realize that on some sites they can see all the public section without having to become a member, and so sign up thinking they will be able to see more.[/quote]


    Aye. The thing is, it can't be PM spam - zero posters aren't allowed to use PM's...
     
  17. Big al

    Big al Regular Member

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    Good idea, but when they join do the spammers know this?
     
  18. Liam W

    Liam W The best of the best ;)

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    Probably not...
     
  19. Big al

    Big al Regular Member

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    Another option is that it could be a banned member using a proxy to check things? You can do a search of his registration IP to see if it is a proxy.

    If you send me the IP I can check it out for you if you like. You can also Google his IP and see what shows.
     
  20. Liam W

    Liam W The best of the best ;)

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    Unlikely, I haven't banned anyone accept spam bots, and I don't have any spam bots!
     

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