There was an interesting article in the New York Times about Trolls and social media recently. http://www.nytimes.com/2014/08/15/t...incivility-increases.html?ref=technology&_r=1 One of the points in the article was that they are hard to control because this is human nature but I questions this. Lack of resources, time and willingness to confront and manage trolls may be a bigger issue, imo. That said, do trolly posters add fuel to your topics of just drive folks off. Do they contribute in valuable ways?